Using Email to Keep Your Customers Engaged

Email marketing is thriving, engagement is improving and the benefits to marketers is increasing. Done the right way, email marketing can boost brand awareness, increase traffic to your website and ease subscribers through the customer funnel. 

Email marketing isn’t new and neither are the challenges of growing and maintaining subscriber lists. Even with great email engagement or a winning formula for success, you could see subscribers stall or even take a dip. You might think people are bored with you or maybe went to your competitor for better content.

Eventually, some of that audience will become less and less engaged over time. It’s just bound to happen! Maybe their interests have changed, or maybe they’ve gotten busy. Regardless, you’ll need to re-engage these contacts and maintain a healthy email list to ensure you’ll get the best results.

When your email audience knows you only send relevant content, they look forward to hearing from you and staying engaged.

4 Tips to Drive Engagement

1.) Convey value in your subject lines. The first thing your customer sees in their inbox is your subject line. If the value isn’t there, they won’t click it! Remember to keep it’s subject lines simple and to the point.

2.) Personalize your content and offers. When emailing customers, personalizing is one of the easiest ways to keep subscribers opening and engaging with your content. It could be as simple as adding your customers’ names, or creating content based on previous purchases.

3.) Segment your email lists. Segmenting your lists based on demographics and purchase history can help maximize the relevance of your email content.

4.) Automate your emails. Automating some of your emails will help you create more personalized content to help boost engagement. Some examples are birthday offers, welcome offers, product re-targeting, and winning back lapsed customers.

Spam-like content and meaningless promotions are reasons people may unsubscribe.  They also don’t like to be surprised with unexpected solicitations filling their inbox.  It could be simpler than that – you may just be sending too many emails. 

Don’t know where to get started? Need help curating an email list? Need someone to manage your email list? We can help!  Click here for a free digital analysis and we’ll give you a report on how we can help shape your overall marketing strategy!

Digital communication and analytics illustration

Cedric Friesen

Explore Cedric Friesen's commitment to charity with the Kiwanis Club and Hunger Task Force. A true Minnesota sports enthusiast and strategic business leader!

Memorable Event Marketing La Crosse Businesses Trust | Live On-Air Promotions 

By Teri Market | January 15, 2026

Digital ads move quickly, but event marketing leaves a lasting impression.  Live events give brands a rare chance for genuine connection. When people interact with your brand in person, trust grows, and memories endure. That’s why event marketing is effective […]

Wedding World: The Top Event Marketing Venture for Vendors in The Coulee Region

By Teri Market | December 5, 2025

If you have spent any time in the wedding industry, you already know this. Couples do not just shop for vendors. They shop for experiences. They want to meet you, see your work up close, […]

What is Cause Marketing, and Is It Right for Your Business?

By Amanda McMahon | June 30, 2025

The modern-day consumer expects more from their product and service providers, including shared values. 86% of consumers will likely buy from purpose-driven businesses–especially if the businesses share in their values and beliefs.   This is an important element […]

Content Marketing Trends 2025: Staying Ahead in the Game

By Amanda McMahon | June 10, 2025

As we progress into 2025, staying ahead of content marketing trends is crucial for businesses striving to maintain a competitive edge. In today’s rapidly evolving digital landscape, relying on past successes is no longer sufficient. With shifting […]

Multi-channel Marketing: Engaging Your Customers on Multiple Platforms

By Amanda McMahon | May 5, 2025

In today’s dynamic market, meeting consumers where they are is crucial. With the multitude of platforms and devices available, a one-size-fits-all marketing approach is ineffective. Enter multi-channel marketing, a strategy that recognizes diverse audience habitats […]

Celebrating the Success of the Children’s Miracle Network Radiothon

By Amanda McMahon | October 21, 2024

A Community United for a Great Cause In a heartwarming display of community spirit, Mid-West Family La Crosse came together with the community to support kids and families in need through the Children’s Miracle Network Radiothon. Held […]